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Leading Beverage Operations Professional
3 weeks ago
As a Beverage Operations Manager, you will play a pivotal role in overseeing the beverage operations of our hotel and arena. This is a senior leadership position that requires a dynamic and commercially-minded professional with experience in high-volume service, people management, and event operations.
The ideal candidate will have a strong background in both beverage and food service operations, with a proven track record in managing teams and driving revenue growth. They will be responsible for ensuring smooth daily operations across all bars and venues, maintaining compliance with hygiene and safety standards, and developing strategies to drive sales and improve customer satisfaction.
This is an exciting opportunity to join a team of passionate professionals who are dedicated to delivering exceptional experiences for our guests. If you have a passion for hospitality, excellent communication skills, and a talent for leading and developing teams, we would love to hear from you.
">- Key Responsibilities:
- Foster a guest-centric culture across the team
- Monitor and enhance the guest experience through feedback systems
- Drive continuous improvement and service excellence
- Lead, develop, and motivate a team
- Deliver ongoing training and development, including supervisory growth
- Conduct regular team meetings, coaching, and performance reviews
- Ensure smooth daily operations across all bars and venues
- Maintain full compliance with hygiene, safety & licensing
- Develop and execute a revenue strategy aligned to targets
- Achieve beverage gross profit targets and control labor & operational costs
- Drive revenue through menu development, upselling, and new product lines
- Work closely with the wider hotel management team
- Attend management meetings and support cross-departmental goals
- Contribute to achieving the overall guest satisfaction and financial performance
- Minimum 3 years' experience in a management role within a high-volume hotel or event venue
- Strong background in both beverage and food service operations
- Proven commercial acumen with budgeting and financial reporting skills
- Strong leadership and people development experience
- Excellent communication and team collaboration skills
- Dynamic, commercially-minded professional with experience in high-volume service, a proven track record in people management, and the ability to thrive in a fast-paced, multi-event environment
- Required Criteria:
- Minimum 3 years' experience in a management role within a high-volume hotel or event venue
We offer a range of benefits, including:
- Competitive salary
- Opportunities for career progression and professional development
- Collaborative and supportive team environment
- Professional networking opportunities
- Recognition and reward programs
We are committed to providing a safe and inclusive work environment for all employees. We strive to create a workplace that is free from discrimination, harassment, and bullying.
We are proud to be an equal opportunities employer and welcome applications from diverse candidates. If you require any reasonable adjustments during the recruitment process, please let us know.