Network Engineer

2 days ago


Dublin, Dublin City, Ireland Amazon Full time
Job Description
As a Network Engineer on our AWS Support team, you will be the primary point of contact for customers experiencing issues with our cloud-based networking services. Your expertise will enable you to troubleshoot complex technical problems and provide creative solutions that meet the unique needs of each customer.

You will work closely with our development teams to reproduce and resolve customer issues, leveraging your extensive customer support experience to provide feedback on how to improve our services. Additionally, you will drive customer communication during critical events and lead projects that improve support-related processes and our customers' technical support experience.

This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You must be able to thrive in a fast-paced environment and adapt quickly to changing priorities and customer needs.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about cloud networking and enjoy challenging technical problems, we encourage you to apply
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