Customer Focused Trade Counter Representative

1 week ago


Naas, Co Kildare, Ireland Heat Merchants Group Full time
Key Responsibilities

The Counter Sales Assistant will be responsible for:

  • Responding to sales enquiries via phone or over the counter, providing advice, information, and quotations
  • Offering alternative products, up-selling where possible, promoting own brands, and cross-brand sales
  • Understanding customer expectations and needs
  • Keeping customers updated on orders and deliveries
  • Monitoring quotes won/lost
  • Staying updated with product knowledge and branch costs/targets
  • Adhering to health, safety, and environment rules and regulations


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