Data Platform Architect

6 days ago


Dublin, Dublin City, Ireland Intercom Full time

We are Intercom, a fast-growing start-up that serves lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Our team builds distributed systems and tools supporting our data needs.

As a Senior Data Infrastructure Engineer, you will be responsible for designing and building the next generation of our data stack, collaborating with product managers, data engineers, analysts, and data scientists to develop tooling and infrastructure to support their needs.

You will evolve our Data Platform by developing, running, and supporting batch and real-time data pipelines using tools like Airflow, PlanetScale, Kinesis, Snowflake, Tableau, all in AWS. We provide a solid data foundation to support various highly impactful business and product-focused projects.

Key Responsibilities:
  • Evolving the Data Platform by designing and building the next generation of the stack
  • Developing, running, and supporting batch and real-time data pipelines using tools like Airflow, PlanetScale, Kinesis, Snowflake, Tableau, all in AWS
  • Collaborating with product managers, data engineers, analysts, and data scientists to develop tooling and infrastructure to support their needs

Recent projects we've delivered:

  • Refactoring of our MySQL Ingestion pipeline for reduced latency and 10x scalability
  • Redshift -> Snowflake migration
  • Unified Local Analytics Development Environment for Airflow and DBT
  • Building our next-generation company metrics framework, adding anomaly detection and alerting, and enabling easier discovery and consumption


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