Technical Support Specialist

1 week ago

Cork, Cork, Ireland PTR Global Full time

**Job Overview:**

PTR Global seeks a highly skilled MacOS/iOS IT Technical Support Specialist to provide exceptional technical support to Client employees and contractors in-person. This role requires strong troubleshooting and problem-resolution skills, excellent English-language oral and written communication skills, and the ability to maintain composure and customer-service focus in stressful situations.

**Key Responsibilities:**

  • Provide technical support to Client employees and contractors in person.
  • Diagnose and troubleshoot technical issues according to Client expectations.
  • Document issues, troubleshooting steps, and resolutions in ticketing system.

**Required Skills and Qualifications:

Strong troubleshooting and problem-resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation.

Excellent English-language oral and written communication skills.

Conceptual understanding of IP networking and basic network troubleshooting skills.

Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV.

  • Commercial Support Specialist

    2 weeks ago

    Cork, Cork, Ireland Specialist Technical Services Full time

    We're looking for a highly organized and detail-driven Commercial Administrator to support our commercial operations. As a key member of our team, you'll be responsible for managing project details, handling approvals, and tracking progress.Your knowledge of financial software, including COINS, will be essential in generating reports, updating trackers, and...

  • Technical Administrator

    2 weeks ago

    Cork, Cork, Ireland Specialist Technical Services Full time

    At Specialist Technical Services, we're seeking a skilled Commercial Administrator to join our team. As a key player in our commercial operations, you'll play a vital role in ensuring the smooth execution of our projects.The ideal candidate will have experience in a similar commercial setting, with a strong understanding of financial software such as COINS....

  • Technical Support Specialist

    4 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers via various communication channels, including telephone, chat, and email.Main Responsibilities:Provide timely and effective technical support to customers.Troubleshoot complex...

  • Technical Support Specialist

    3 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to clients via phone, chat, and/or email.Key Responsibilities:Provide technical support to client employees and contractorsDiagnose and troubleshoot technical issues...

  • Technical Support Specialist

    1 week ago

    Cork, Cork, Ireland VeeAR Projects Inc. Full time

    At VeeAR Projects Inc., we are seeking a highly skilled Apple IT Support Specialist to join our team. In this role, you will provide technical support to our employees and contractors in person, providing a high level of customer service and professionalism.We require an individual who possesses excellent customer service skills, strong troubleshooting and...

  • Technical Support Specialist

    4 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Description:We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will provide exceptional technical support to our customers, ensuring their queries are resolved efficiently and effectively.

  • Technical Support Specialist

    1 day ago

    Cork, Cork, Ireland beBee Careers Full time

    Job SummaryWe are seeking a highly motivated and skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    5 days ago

    Cork, Cork, Ireland beBee Careers Full time

    Job Title: Technical Support SpecialistA highly skilled Technical Support Specialist is required to manage, administer, and support all IT systems and applications.Daily Responsibilities:Troubleshoot and resolve technical system issues to ensure seamless IT operations.Provide general IT support across the organization.Monitor and report on the IT Support...

  • Technical Support Specialist

    5 hours ago

    Cork, Cork, Ireland beBee Careers Full time

    Job DescriptionWe are looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Your ResponsibilitiesAssist customers with technical inquiries and support requests about our products via phone, email, chat, and...

  • Technical Support Specialist

    2 days ago

    Cork, Cork, Ireland beBee Careers Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide high levels of customer service and professionalism in accordance with company policies, practices, and expectations.