Retail Customer Service Representative

6 days ago


Naas, Co Kildare, Ireland Choice Stores Full time

Company History


Our company has been trading successfully in Ireland for over 40 years, earning a reputation for quality products and exceptional customer service.


With a loyal customer base and a commitment to excellence, we have expanded and developed over time, now employing over 300 people across our stores, head office, and distribution centres.


We pride ourselves on offering a wide variety of products at competitive prices, giving our customers more choice and value than ever before.



About the Job


This Sales Assistant role is a fantastic opportunity to join our team and contribute to our ongoing success.


You will work closely with customers to understand their needs and preferences, providing expert advice and guidance to help them find the right products.


As a key member of our sales team, you will be responsible for maintaining stock levels, processing payments, and ensuring that every customer receives exceptional service.


We are looking for someone with excellent communication skills, a passion for customer service, and the ability to work well under pressure.


Our comprehensive training program will equip you with the knowledge and skills needed to succeed in this role.



Key Responsibilities:



  • Providing exceptional customer service and resolving customer complaints
  • Processing payments and handling customer transactions
  • Maintaining stock levels, including receiving, storing, and merchandising products
  • Assisting customers with product inquiries and recommendations
  • Working collaboratively as part of a high-performing team


Requirements


To be successful in this role, you will need:



  • Excellent communication and interpersonal skills
  • A strong passion for customer service and a desire to deliver exceptional results
  • The ability to work effectively in a fast-paced environment and meet deadlines
  • Basic computer literacy and familiarity with point-of-sale systems
  • A flexible approach to work and willingness to adapt to changing priorities


Benefits


We offer a range of benefits to support your career development and well-being, including:



  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A cycle-to-work scheme and employee assistance program
  • Staff discounts and annual leave


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