People Operations Manager
2 weeks ago
Stripe is a financial infrastructure platform for businesses, providing them with the tools to accept payments and grow their revenue. Our mission is to increase the GDP of the internet by making it accessible to everyone.
We are seeking a People Specialist Manager to join our global team in Dublin, Ireland. This role will serve as both a leader and coach for the People Specialist team, enabling and supporting managers at Stripe to build and lead successful teams.
- This individual will bring operational rigor and HR expertise to effectively balance day-to-day operations and service delivery with the growth and development of the team.
- They will guide the PS team in leveraging policies, research, insights, and cross-functional partnerships to coach managers and ensure meaningful, fair, effective, and compliant experiences for all Stripes.
Key Responsibilities:
- Develop and Lead a High-Performing Team: Build, cultivate and lead a regionally-distributed team of People Specialists across EMEA and APAC, ensuring high performance and collaboration while providing support, coaching, and problem-solving assistance.
- Model Stripe's Values: Exemplify Stripe's Operating Principles of users first and moving with urgency and focus. Serve as a role model and coach for the team.
- Partner with Front-Line Managers: Partner with People Specialists to provide guidance and support to front-line managers on escalated people-related matters, including performance management, employee relations, and team effectiveness.
- Advise on People Policies: Consult with front-line management on Stripe's People policies and best practices, collaborating with fellow People team members and legal counsel as needed.
- Improve HR Processes: Lead and participate in projects in service of Stripe's ongoing HR transformation, including service delivery models and operational excellence.
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