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Production Environment Specialist
2 weeks ago
About Us
Fulcrum Digital is a cutting-edge digital acceleration company providing comprehensive technology services from ideation to implementation. Our expertise spans various industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.
The Role
We seek an experienced Production Environment Specialist to oversee all aspects of our production environment. Key responsibilities include defining strategies for Application Performance Monitoring, Optimization in Prod environment, responding to incidents, and improving the platform based on feedback and measuring incident reduction over time.
Key Responsibilities
- Plan, manage, and oversee all aspects of the Production Environment
- Define strategies for Application Performance Monitoring, Optimization in Prod environment
- Respond to incidents and improve the platform based on feedback
- Measure incident reduction over time
- Support deployment of code into multiple lower environments
- Design, develop, and standardize Monitoring and Alerting mechanisms for supported applications
- Take a holistic approach to problem-solving by connecting the dots during production events
- Engage in and improve the whole lifecycle of services from inception to design, deployment, operation, and refinement
Requirements
- Experience with Linux, Shell Scripting, Monitoring Tools, ITIL/ITSM, Troubleshooting, PL/SQL, SQL, Jenkins, CI/CD, Groovy Scripting/Yaml, Linux, shell scripting, Git/bit bucket, Ansible/Chef
- Possess a strong inclination towards Training and be a good trainer and mentor
- Ability to share knowledge and explain processes and procedures to others
- Will to perform on-call duties on a rotational basis
- Occasional off-hours work required