Onsite Technical Support Specialist
1 week ago
The Onsite Technical Support Specialist plays a crucial role in ensuring the optimal performance of IT infrastructure and systems at assigned sites. This individual is responsible for providing comprehensive technical support, including installation, maintenance, troubleshooting, and repair of hardware and software.
Key Responsibilities:
- Provide timely technical support for hardware, software, and network issues
- Perform routine maintenance, system updates, and installations of equipment like computers and peripherals
- Troubleshoot and resolve technical issues, performing hardware repairs, system updates, and using diagnostic tools to address faults
- Offer exceptional customer service by addressing technology concerns, training end-users, and providing effective solutions
- Maintain accurate documentation of service requests, incident reports, and maintenance logs, and provide regular status updates to management
- Ensure compliance with industry standards and security protocols to protect client data and IT infrastructure
Requirements:
Essential Skills & Qualifications:
- Proven experience in technical support or field services, ideally in manufacturing or research environments
- Strong knowledge of hardware, software, networking, operating systems, and troubleshooting skills
- Excellent communication and customer service skills, with the ability to work independently, manage multiple tasks, and collaborate effectively across cultures and regions
- Familiarity with pharmaceutical business processes, ITIL, Agile, and IT Service Management (Service Now ITSM), including Service Desk and Change Management processes
Preferred Certifications & Experience:
- Comp TIA A+, Network+, Microsoft Certified
- Experience with Microsoft products (Teams, One Drive, M365, Azure)
Educational Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
-
Onsite Technical Services Specialist
3 days ago
Ireland beBeeSupportEngineer Full timeWe are looking for a skilled Onsite Support Engineer to join our team. As an Onsite Support Engineer, you will provide comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites.Key ResponsibilitiesProvide timely technical support for hardware, software, and network issuesPerform...
-
Senior Onsite Support Engineer
3 weeks ago
Ireland Astellas Ireland Full timeSenior Onsite Support Engineer About Astellas At Astellas we are making treatments that matter to people.We are tackling the toughest health challenges putting the patient at the heart of every move we make.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient...
-
Senior Technical Support Specialist
1 week ago
Ireland beBee Careers Full timeJob Title: Senior Technical Support Specialist","About the Role:","">","Provide technical support for hardware, software, and network issues.","Maintain accurate documentation of service requests and maintenance logs.","Ensure compliance with industry standards and security protocols.","Collaborate with on-site and remote teams.","","">Key...
-
Technical Support Specialist
2 days ago
Dublin , Ireland beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of the Client Onboarding Team, you will play a critical role in ensuring seamless client launches and conversions.The ideal candidate will possess a working knowledge of transfer agency operations, mutual fund products, and global...
-
High-Tech On-Site Support Specialist
1 day ago
Ireland beBeeTechnical Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will have a strong background in technical support, with experience in troubleshooting and resolving complex technical issues.This role involves providing comprehensive onsite technology support and services to ensure optimal performance of all IT...
-
Sales Manager
7 days ago
Ireland Rise Technical Full timeSales Manager (Solar) Field Based - Covering Ireland €60,000 - €70,000 + Commission + Car / Allowance Do you come from a technical engineering sales background within the solar sector?This is a fantastic opportunity to join a leading renewables specialist, looking to expand their commercial solar division, within a role offering technical training and...
-
Technical Documentation Specialist
2 days ago
Ireland beBeeTechnical Full timeJunior Technical Content CreatorA highly motivated and detail-oriented Junior Technical Content Creator is sought after to join our team. As a Junior Technical Content Creator, you will play a crucial role in creating clear, concise, and user-friendly documentation that helps our customers and internal teams understand and use our products effectively.Key...
-
Technical Sales Specialist
5 days ago
Ireland beBee Careers Full timeJob Title: Technical SalesAs a Technical Sales Engineer, you will have responsibility for all stages of inquiry and proposal preparation to ensure best practice processes are adhered to.Key Responsibilities:Establish, develop, and maintain business relationships with current and prospective customers to generate new business.Achieve maximum sales...
-
Ireland beBee Careers Full timeJob Title: Dedicated Support SpecialistAbout the Role:The primary objective of this position is to provide care and support through a person-centred approach which meets the practical, physical, and emotional needs of residents with intellectual disabilities or ABI/Autism.Key Responsibilities:Work under the direction of the Unit/Centre Manager to maintain...
-
Data Analytics Specialist
3 days ago
Ireland beBeeDataAnalytics Full time**Job Title:** Data Analytics Specialist**About the Role:We are seeking a skilled Data Analytics Specialist to join our team.The successful candidate will be responsible for building scalable, high-impact analytics solutions and collaborating with cross-functional teams to develop data-driven insights.**Key Responsibilities:Develop and maintain analytical...