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User Experience Specialist

2 weeks ago

Dublin, Dublin City, Ireland Wix Full time
Opportunity Summary

We're seeking a highly motivated and experienced individual to join our Customer Care team as a User Experience Specialist. In this role, you will be responsible for driving user satisfaction, improving processes, and collaborating with cross-functional teams.

Main Responsibilities
  • Analyze user behavior and feedback to identify areas for improvement
  • Develop and implement process improvements to enhance user experience
  • Collaborate with internal teams to resolve complex user issues
Qualifications

To succeed in this role, you will need:

  • Strong analytical and problem-solving skills
  • Experience working in a customer-facing role
  • Ability to communicate effectively with stakeholders