Real Time Workforce Optimization Analyst

As the trusted insurance partner to over 700,000 customers across the island of Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years.Delivering fantastic customer experiences to our customers is the role of our team in Allianz Direct, who offer market leading products to...

As the trusted insurance partner to over 700,000 customers across the island of Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years.Delivering fantastic customer experiences to our customers is the role of our team in Allianz Direct, who offer market leading products to...

Job Description – Senior Real-Time AnalystAre you a strategic thinker with a passion for real-time workforce management? Do you excel in fast-paced environments and have a strong aptitude for optimizing operations? If so, we want you to join our Workforce Management team as a Senior Real-Time AnalystAbout the RoleAs a Senior Real-Time Analyst, you will be...

As the trusted insurance partner to over 700,000 customers across the island of Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years.Delivering fantastic customer experiences to our customers is the role of our team in Allianz Direct, who offer market leading products to...

Workforce Management Real Time Analyst">This role involves leading real-time operational performance, overseeing call queues, staff adherence, and service levels to enhance customer experiences. You will work closely with WFM and Sales & Distribution management teams and play a pivotal role in supporting the operation by monitoring and controlling the...

Job Description:Real Time Analysts on the Workforce Management Team are responsible for increasing customer satisfaction through call center productivity.We are offering an entry-level position in a work environment that values learning and development.If you are dedicated and proactive, come join us.Requirements:Enthusiasm for learning and growing...

At Allianz Ireland, we are seeking a skilled Workforce Management Real Time Analyst to join our team. As a trusted partner to over 700,000 customers across the island of Ireland, we have built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years.The ideal candidate will have a minimum of two years...

Workforce Planning AnalystSchedule Optimization SpecialistThis role involves generating advanced schedules, scheduling activities, and optimizing specialist schedules. A strong command of WFM reporting and analytics is necessary for this position as we look to elevate our operational procedures.Key Responsibilities:Monitor operations and performance,...

Workforce Planning and Optimization ExpertAbout the RoleWe are seeking a highly skilled Workforce Planning and Optimization expert to join our team. In this role, you will be responsible for building relationships with site leadership teams and helping them execute on staffing plans for complex teams that support 160+ services 24/7.Main Responsibilities

Job Role:Workforce Optimization SpecialistOverview:This role involves optimizing workforce management to ensure seamless service delivery. You will be responsible for analyzing data, interpreting trends, and making recommendations to improve operational efficiency.Key Responsibilities:- Analyze data to identify areas for improvement in workforce management-...