Senior Claims Professional

5 days ago

Dublin, Dublin City, Ireland beBeeClaimsInvestigator Full time €60,000 - €80,000

Claims Investigator Role

Your new position entails investigating motor, liability, and professional indemnity claims of varying complexity.

This role involves identifying fraudulent claims, managing workflow effectively, and providing a high level of customer service.

Key Responsibilities:

  • Investigate complex claims to ensure all investigations are carried out in line with regulatory standards.
  • Identify fraudulent claims and take appropriate action.
  • Liaise with policyholders, insurers, and brokers to resolve claims efficiently.
  • Manage workflow to meet business objectives.
  • Provide excellent customer service throughout the claims process.

Requirements:

  • CIP qualification.
  • 35 years experience in claims investigations (motor, liability, PI).
  • Strong knowledge of CPC, Minimum Competency standards, policy wordings, and relevant legislation.
  • Excellent analytical, negotiation, and problem-solving skills.
  • Strong written and verbal communication skills with the ability to simplify complex information.
  • Ability to work independently while also being a collaborative team player.
  • High levels of empathy, organisation, and customer focus.

Benefits:

You will join a collaborative and supportive environment with opportunities to develop your skills and grow your career within a highly respected claims team. You will benefit from hybrid working arrangements, exposure to complex claims, and the opportunity to contribute to continuous improvement initiatives while working in a regulated and professional environment.

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