Deli Sales Assistant
2 weeks ago
At SPAR Ireland, we are seeking a highly skilled Deli Assistant to join our team. As a key member of our deli team, you will be responsible for delivering exceptional customer service and ensuring that our deli is always well-stocked and visually appealing.
The successful candidate will have previous experience in a deli or retail environment, excellent interpersonal skills, and a strong understanding of employment, health & safety, HACCP, and consumer legislation. They will also be committed to continually improving standards and have a strong operational ability, with excellent communication skills.
Key Responsibilities:
- To ensure customers receive high quality and consistent service at all times.
- To deal with and rectify customer complaints in an effective and pleasant manner.
- To pro-actively take necessary action in store improvements following customer complaints.
- Ensure deli/store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
- Ensure housekeeping in the deli/store is maintained at an optimum level.
- Co-ordinate in-store sales and promotions.
- To communicate with retail sales team regarding in store sales and promotions.
- To ensure the appropriate cash register and cash handling policy is adhered to.
- To ensure shelf edged labels are updated on a weekly basis.
- To react to local market trends and competition in an appropriate manner.
- Ordering of stock.
- To assist the manager in preparations for stock take.
- To assist the manager in minimising stock loss through wastage, damages and pilferage.
- Ensure food management and waste systems are adhered to by retail sales team.
- Check stock to ensure adequate stock is available for customer's needs.
- Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock.
- To ensure secure opening and closing procedures with the store manager.
- To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation.
- To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated.
- Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly.
- To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
- To achieve targets as agreed with store manager.
- Escalate issues to store manager as appropriate.
- To communicate with the store manager on an on-going basis.
- To undertake other additional duties as may be assigned by the store manager.
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