Business Process Transformation Specialist

Business Process Transformation Specialist

We are seeking a skilled Business Process Transformation Specialist to join our team. In this role, you will play a key part in driving business process transformation and implementing innovative solutions to meet the needs of our clients.

• You will contribute to the development of our global business product roadmap and deliver results that achieve strategic business objectives.
• You will work with internal operation and technology partners to define and document business requirements and features, while proactively identifying and mitigating related inefficiencies or risks.
• You will provide input and feedback relating to solutions alternatives and prioritization to support delivering the highest business value by implementing efficiencies and de-risking to optimize capabilities.
• You will coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness.
• You will support business process and technical implementations to ensure solutions meet business needs.
• You will represent the business in technical business requirements gathering to ensure they are translated into easy to implement technical solutions, integrations, system designs, tests, transformation, and reports.
• You will create and update project artifacts such as process flows, business requirements documents, and user guides.
• You will ensure our technology partners are keeping related technical artifacts such as tasks, boards, user stories, use cases, test cases, application documentation, release notes and technical write-ups, up to date.
• You will proactively challenge newly defined processes or technical development to identify and resolve potential issues.
• You will conduct or facilitate information sharing sessions with supporting documentation or reference material for clients, employees and team members as needed.
• You will monitor the success of updated business workflows for opportunities for continuous improvement.

• You should have proven capabilities and experience in business process transformation and new workflow development and management; experience with Pega, or similar business process management tool a plus.
• You should have experience of 3 – 10 years, with a deep background in financial services either working for an alternative investment manager, fund administrator or consultant.
• You should have strong experience within alternative investment segments of private equity, private debt/credit and real estate.
• You should have experience with Agile software development, traditional project management and Six Sigma methodologies and techniques.
• You should have successful results leading large or sophisticated business and process transformation projects from initiation through implementation.
• You should have data modeling and design understanding, including conceptual and logical modeling.
• You should have effective interpersonal and communication skills, both written and verbal, including experience translating business and technical concepts decision with diverse audiences.
• You should have strength with analytical, data, problem solving and collaboration skills.
• You should have experience with system integration and data mapping.
• You should have attention to detail and quality to fulfill responsibilities.
• You should be proficient with Microsoft, process/workflow, and collaboration tools.
• You should have understanding of Business/Organizational Change Management strategies for business transformation.

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: flexible arrangements, generous holidays, plus an additional day off for your birthday, continuous mentoring along your career progression, active sports, events and social committees across our offices, 24/7 support available from our Employee Assistance Program, the opportunity to invest in our growth and success through our Employee Share Plan, and equity in every sense of the word.