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Care Coordinator Specialist
2 weeks ago
CPL is a fast-growing home care company with offices across Ireland, requiring an experienced Client Care Coordinator for their Blanchardstown office. This is an on-site role.
Key Responsibilities- Coordinate care assistants' schedules on a daily basis.
- Address operational issues arising from customer care calls.
- Ensure all clients have a permanent care team assigned to them.
- Deal with scheduling queries and respond accordingly.
- Assign emergency cover until 10am the next working day.
- Inform clients of time changes.
- Assign schedules two weeks in advance.
- Verify weekly allocated hours.
- Liaise with the Care Manager on start dates for new carers.
- Submit reports on the shared drive by 12pm on the last working day.
We are seeking a candidate with at least one year of experience in a similar role.
