Compliance Program Manager

3 days ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Job Overview

Cpl Healthcare seeks a seasoned HR Process and Compliance expert to lead the implementation of compliance initiatives across the EMEA region. As a key member of our team, you will be responsible for ensuring adherence to regulatory standards, identifying compliance gaps, and designing targeted implementation projects.

The ideal candidate will have strong HR process and project management expertise, exceptional communication skills, and a proven track record of leading successful compliance process projects. You will collaborate with various stakeholders, including HR, Legal, Operational, and Functional teams, to drive business impact and reduce risk.

  • Key Responsibilities:
  • Compliance Gap Analysis: Partner with EMEA Employment Legal and HR Compliance Leads to evaluate and identify compliance gaps, risks, and joint prioritization.
  • Cross-Functional Collaboration: Work with Employee Success (HR), Business Technology, and other relevant functional teams to understand requirements, assess gaps, align on priorities, design end-to-end process solutions, and controls.
  • Project Setup & Program Management: Develop comprehensive project plans, define milestones, and manage end-to-end delivery of compliance projects, ensuring alignment with business goals.
  • End-to-End Process Design: Collaborate with stakeholders and SMEs across the value stream to map current and future-state processes, ensuring compliance requirements are identified and integrated for a more streamlined workflow.
  • Control Points and Frameworks: Identify, design, and implement optimal control points in our HR processes to ensure early detection of operational risks, escalation, remediation, and overall visibility of compliance adherence.
  • Collaborative Execution: Identify and bring together strong project teams, including subject matter experts and decision-makers, to jointly develop project plans, agree on milestones and decision points, and deliver program outcomes, fostering a culture of accountability and continuous improvement.
  • Stakeholder Management: Build and maintain strong partnerships with HR, legal, operational, and functional teams to ensure smooth execution of compliance projects and alignment with business needs.
  • Prioritisation: Define and set up regular operating rhythms to track progress, prioritize initiatives based on local requirements, and regularly deliver timely and concise reporting on HR compliance progress.
  • Reporting & Communication: Provide regular, clear, and concise updates on project progress, risks, and outcomes to stakeholders, including senior leadership.
  • Risk Mitigation: Proactively identify potential compliance risks through close collaboration with local Employee Success and functional teams, and implement corrective actions to address them effectively.
  • Gap Identification: Work with local Employee Success teams to identify HR-related compliance gaps or conflicts in existing processes and identifying their business impact.
  • Process Excellence: Champion and integrate (Compliance By Design) principles into all new projects, initiatives, and systems.
  • Driving Ownership: Act as the bridge between operational, HR, and functional teams to ensure a seamless compliance process, with clearly defined roles and responsibilities, and ensure the ownership of embedded processes is assigned to the appropriate team.
  • Change Readiness: Conduct thorough assessments of organizational readiness for change, identify potential barriers and risks, and develop mitigation plans in alignment with project stakeholders.
  • Sustainability: Partner with Employee Success teams to design HR-related compliance communications, training, education, and other enablement efforts to ensure successful implementation and adoption.
  • Metrics & Evaluation: Monitor and evaluate the effectiveness of implementations, by way of introducing and compliance KPIs and metrics to measure success and impact.

Qualifications:

  • Proven Experience: At least 5 years of experience as a Project/Programme Manager or HR Operational leader, managing large-scale, complex compliance programs within matrixed organizations.
  • Leadership Skills: Exceptional leadership and influencing skills, capable of inspiring and motivating cross-functional teams and driving organizational change.
  • Communication Skills: Strong communication skills, both written and verbal, with the ability to convey complex concepts effectively and influence stakeholders at all levels.
  • Analytical Skills: Demonstrated analytical and problem-solving expertise, with the ability to manage multiple projects and priorities simultaneously, delivering results within tight deadlines.
  • Process Design: Skilled in facilitating solution design workshops and creating end-to-end process documentation and flowcharts for compliance initiatives.

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