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Retail Service Manager

2 weeks ago

County Kerry, Ireland Tn Ireland Full time
Job Description

The successful candidate will oversee the daily operations of our betting shops, ensuring exceptional customer service and a positive work environment. As a leader, you will be responsible for managing and developing your team to meet sales targets and exceed customer expectations.

  • Manage shop staff to deliver excellent customer service and achieve sales targets
  • Maintain a clean and welcoming shop environment, adhering to company standards
  • Monitor and respond to competitor activity, identifying opportunities to drive business growth

In this role, you will be expected to:

  • Communicate complex issues to staff and customers in simple terms
  • Lead by example, inspiring and motivating teams to strive for excellence
  • Foster a positive work environment, encouraging open communication and collaboration

Our ideal candidate is a natural leader with excellent communication skills, able to motivate and inspire their team to achieve great results. They must have a strong understanding of the betting industry and be familiar with our company values.