Security Operations Manager
7 days ago
Company Overview
">At Origina, we are driven by a mission to transform the software landscape. As a global leader in independent software maintenance for IBM, HCL, and VMware, Gartner consistently recognizes us as a forward-thinking alternative to traditional software giants.
Our values of Trust, Fairness, Relationships, and Opportunities serve as the pillars of our competitive strength and the foundation of our culture. These principles guide us on our high-growth journey, reflecting our beliefs about what matters most.
We champion freedom of choice in the world of software and lead the Right to Repair movement in both the US and Europe. As strategic partners, we empower our customers to protect their software's security and stability, extend its lifespan, and enhance its performance and functionality.
The Role
This position involves leading the Origina Security Services Sales function, ensuring the delivery and continuous improvement of support to our Sales team. You will address customer security concerns in their current and future environments by understanding their unique context and operating conditions.
You will be responsible for evolving supporting materials and messaging, assisting the sales team in their delivery, and providing assurance that Origina has their security needs covered.
Key Responsibilities:
- Owning delivery and development of Origina's Security Services sales support function
- Joining customer calls and/or representing Origina Security Support in person
- Prew-sales and sales in tailored customer engagement
- Capturing and promoting success stories to validate Origina's approach with customers
- Representing Origina's sales capabilities at trade shows/events
- Holding periodic calls with Origina Director Security and Regulatory Services, SecOps, and Regulatory Services
- Escalating issues/challenges/support requests to OSS leadership team and Director Security and Regulatory Services
- Fully understanding and promoting Origina Security Services, principles, and approach
- Aiding sales in shaping potential engagement; security services, likely costings, and resource utilization
- Capturing and providing security industry trend analysis
- Capturing customer sentiment on security services, conducting analysis, and reporting back with recommendations
- Designing, developing, and maintaining high-quality customer intelligence
- Conducting initial customer stakeholder identification of customer security teams and building relationships
- Identifying further opportunity within customer
- Informing SecOps on potential customer challenges/requirements in advance to allow for onboarding preparation
- Becoming well-versed in security risk management, compliance, and regulatory requirements; NIST, ISO27001, PCI-DSS
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