
Retail Operations Manager
12 hours ago
We are seeking a Retail Operations Manager to oversee the daily operations of our store.
- The ideal candidate will have prior experience in a supervisory role, preferably in retail, with a strong understanding of inventory management and customer service principles.
Operations Management:
- Manage the opening and closing procedures, ensuring that all tasks are completed efficiently and effectively.
- Supervise and coordinate the activities of retail staff, providing guidance and support as needed.
Customer Service:
- Assist with customer service issues, resolving complaints and ensuring customer satisfaction.
Inventory Management:
- Manage inventory levels, including ordering stock and conducting regular stock checks.
Staff Development:
- Provide training and development opportunities for retail staff, including coaching on sales techniques and product knowledge.
Qualifications:
- A minimum of 6 months' experience in a supervisory or assistant manager role in retail.
- Conversational English language skills are essential.
- Proficiency in one of the Eastern European languages is desired.
- Excellent communication and interpersonal skills.
- Ability to adapt, prioritize tasks, and handle unexpected situations.
- Strong teamwork and collaboration abilities.
- Willingness to learn and self-develop.
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