Hebrew Language Expert

2 weeks ago

Dublin, Dublin City, Ireland beBeeContent Full time €45,000 - €55,000
Job Opportunity: Content Reviewer

We are seeking a skilled professional to work with us as a content reviewer in Dublin, Ireland. This is an exciting opportunity for individuals who are passionate about quality assurance and community building.

Job Description:

The successful candidate will play a vital role in ensuring the quality of our social media platforms. They will be responsible for investigating and resolving reported issues, enforcing clients' terms of use, and becoming knowledgeable about clients' products and community standards.

Key Responsibilities:
  • Investigate and resolve reported issues, such as requests for account support or potentially abusive content.
  • Enforce clients' Terms of Use by carefully monitoring reports of abuse on the site.
  • Become knowledgeable about clients' products and community standards.
  • Use market-specific knowledge and insights to find scalable solutions to improve the support of our community of users.
  • Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.
  • Recognize trends and patterns and escalate issues outside company policy to the global team.
  • Identify inefficiencies in workflows and suggest solutions.
Required Skills & Qualifications:
  • Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
  • Strong interpersonal skills, verbal, and written communication skills, and most importantly - empathy.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions, prioritize, solve problems, and work as part of a team.
  • Effective time management & prioritization skills.
  • Ability to consistently hit KPIs on time.
Language Skills:
  • Fluent in HEBREW language on the near-native level (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
  • Advanced level of English (C1).

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