Homeless Service Director

2 weeks ago


Limerick, Limerick, Ireland Respond Full time

Respond, a leading housing association in Ireland, is seeking an experienced professional to lead its homeless service. The successful candidate will be responsible for managing and delivering the service, ensuring efficient operation, and providing support to service users.

">Job Purpose:
To lead and manage the homeless service provided by Respond, ensuring the efficient operation and provision of support to service users residing at the service. The role requires implementing and championing a housing-led and trauma-informed approach in the service.

The successful candidate will be responsible for day-to-day management of the service, supervising and supporting a team, ensuring they work from a housing-led and trauma-informed approach and responses. They will also ensure compliance and adherence to NQSF framework.

This role involves providing ongoing support and development in housing-led and trauma-informed practices, fostering a collaborative team environment that values diversity, respects all team members, and builds trust. The successful candidate will develop a positive relationship with Respond stakeholders and act as a Respond ambassador.

  • Have overall responsibility for the co-ordination and carry out of assessments and allocations for all vacancies in the service.
  • Monitor and proactively manage occupancy charge payments and minimise arrears issues.
  • Have overall responsibility, Monitor and manage maintenance related issues for the service, liaise with building contractor(s) and suppliers as required with the support of Respond technical team as and when required.

This role requires working as part of a multi-disciplinary team, liaising on a daily basis with internal and external clients and agencies, building relationships and representing Respond to various external bodies, groups and agencies. The successful candidate will assist with the development of policies and procedures, adhere to professional boundaries, and work in a professional manner at all times.



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