Onboarding Solutions Expert

1 week ago


Dublin, Dublin City, Ireland Stripe Full time

About Stripe

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Stripe is a financial infrastructure platform that empowers businesses to thrive in the digital economy.

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We help companies of all sizes – from ambitious startups to global enterprises – accept payments, grow their revenue, and accelerate new business opportunities.

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Our mission is to increase the GDP of the internet, and we're committed to making this vision a reality.

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About the Team

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The Stripe Professional Services team is dedicated to delivering exceptional onboarding experiences for our customers.

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We work closely with our customers to ensure a smooth integration of Stripe's capabilities, leveraging our expertise to drive success.

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Your Role

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As the User Onboarding Manager, you will be responsible for guiding customers through the implementation process, ensuring a seamless experience and maximum ROI.

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You will partner closely with our sales team to scope deals, define implementation requirements, and provide proactive guidance to customers.

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Your Responsibilities

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Proactively engage with customers to understand their needs and develop tailored implementation plans.

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Work closely with our Accelerate Onboarding Specialists to shepherd customers through the integration process.

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Monitor the sales pipeline to identify opportunities and manage the health of your portfolio of customer projects.

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What You'll Need

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To succeed in this role, you'll need strong analytical and operational skills, as well as excellent communication and presentation abilities.

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Experience in a customer-facing environment, preferably in a professional services or customer success organization, is highly desirable.

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Benefits and Compensation

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This role offers a competitive annual salary range, equity participation, company bonus, and benefits package, including health benefits, retirement plans, and wellness stipends.

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Why Join Us?

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At Stripe, we're passionate about empowering businesses to succeed in the digital economy. If you share our vision and values, we encourage you to apply for this exciting opportunity.



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