Onboarding Solutions Expert
1 week ago
About Stripe
">Stripe is a financial infrastructure platform that empowers businesses to thrive in the digital economy.
">We help companies of all sizes – from ambitious startups to global enterprises – accept payments, grow their revenue, and accelerate new business opportunities.
">Our mission is to increase the GDP of the internet, and we're committed to making this vision a reality.
">About the Team
">The Stripe Professional Services team is dedicated to delivering exceptional onboarding experiences for our customers.
">We work closely with our customers to ensure a smooth integration of Stripe's capabilities, leveraging our expertise to drive success.
">Your Role
">As the User Onboarding Manager, you will be responsible for guiding customers through the implementation process, ensuring a seamless experience and maximum ROI.
">You will partner closely with our sales team to scope deals, define implementation requirements, and provide proactive guidance to customers.
">Your Responsibilities
">Proactively engage with customers to understand their needs and develop tailored implementation plans.
">Work closely with our Accelerate Onboarding Specialists to shepherd customers through the integration process.
">Monitor the sales pipeline to identify opportunities and manage the health of your portfolio of customer projects.
">What You'll Need
">To succeed in this role, you'll need strong analytical and operational skills, as well as excellent communication and presentation abilities.
">Experience in a customer-facing environment, preferably in a professional services or customer success organization, is highly desirable.
">Benefits and Compensation
">This role offers a competitive annual salary range, equity participation, company bonus, and benefits package, including health benefits, retirement plans, and wellness stipends.
">Why Join Us?
">At Stripe, we're passionate about empowering businesses to succeed in the digital economy. If you share our vision and values, we encourage you to apply for this exciting opportunity.
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