Community Pharmacy Professional

7 days ago

Dublin, Dublin City, Ireland beBeePharmacy Full time €28,000 - €40,000
Job Overview:

The role of Pharmacy Technician is an exciting opportunity to deliver exceptional patient care in a dynamic and challenging environment.

Duties and Responsibilities:
  • To accurately receive, record and assemble prescriptions, issue the appropriate receipts and inform the Pharmacists of any changes in drug therapy and interactions between prescribed medications.
  • To serve customers over the counter medicines and other pharmacy products as required.
  • To fulfill requests for specific over the counter medicines appropriately using questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
  • To ensure the smooth running of the dispensary, including maintaining computer records and ensuring that the paperwork pertaining to various schemes is kept up-to-date and in line with procedures.
  • To promptly report errors or safety issues to the Managing Pharmacist and/or Business Territory Manager.
  • To maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring delivery details are correct as set down by the managing pharmacist.
  • To keep the Pharmacy clean and tidy and address any Health and Safety issues promptly.
  • To adhere to standards of organisations and cleanliness as directed by the Managing Pharmacist and in line with Standard Operating Procedures.
  • To follow Pharmacy standard operating procedures maintaining consistent professional standards at all times.
  • To assist with over the counter sales and other front of counter duties.
Leadership & Teamwork:
  • Provide support to stakeholders within the pharmacy and throughout the network to achieve company goals.
  • This role requires proactivity and ability to work on own initiative.
  • Build positive relationships with others in the pharmacy to create a positive working environment.
  • Participate in staff training programmes and implementation and be proactive in developing the role function.
  • Maintain good working relationships between colleagues, customers and healthcare professionals.
  • Work effectively as part of the Pharmacy team being flexible and adaptable assisting in all areas of pharmacy operation.
Customer Focus:
  • Making community pharmacies the local destination of choice.
  • Deliver customer service to the highest quality.
  • Provide advice and information as required to customers on product ranges available in the Pharmacy.
  • Deliver professional and efficient customer service at all times enhancing relationships with customers.
Qualifications, Experience & Skills Required:
  • IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies.
  • 2 years pharmacy experience in a technician role preferable.
  • Excellent written and verbal communication skills.
  • Good attention to detail essential.
  • Excellent organisational skills with ability to multi-task successfully in a busy environment.
  • Cashier experience advantageous.
  • Ability to use discretion when addressing customer queries and treat customer/patient information with strict confidentiality.
  • IT skills desirable.

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