Senior Enterprise Network Engineer

5 days ago

Dublin, Dublin City, Ireland beBeeTechnical Full time €60,000 - €75,000
Network Support Specialist

We are seeking an experienced Network Support Specialist to join our dynamic global community. As a key member of our team, you will be responsible for providing exceptional support to customers across the world.

Key Responsibilities:

  • Take ownership of complex incidents across LAN, WAN, Wi-Fi, and Unified Comms environments.
  • Work directly with customers to troubleshoot and resolve technical issues.
  • Act as a key escalation point for Level 1 engineers and lead technical bridge calls during major incidents.
  • Configure and maintain enterprise-grade equipment and interpret network trends.
  • Drive continuous service improvement and collaborate across teams to ensure seamless fault resolution and service delivery.

Requirements:

  • A minimum of 5 years' experience supporting complex telecom and CPE-based solutions.
  • Cisco Certified Network Professional (CCNP) and Aruba certifications (ACMA, ACSA, ACCA).
  • Strong hands-on experience with Cisco, Aruba, Fortinet, and PaloAlto technologies.
  • Deep understanding of TCP/IP, routing protocols (OSPF, BGP, EIGRP), VLANs, NAT, VPNs, MPLS, STP, and firewalls.
  • Experience with network monitoring tools like SolarWinds, PRTG, or Zabbix.
  • Familiarity with ITIL processes and ticketing systems such as ServiceNow or Jira.
  • Exposure to automation tools (Ansible, Python) and cloud networking (AWS, Azure, GCP).
  • Excellent communication and customer service skills.
  • Ability to lead technical calls and manage incidents under pressure.
  • Strong documentation habits and a process-driven mindset.

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