Hotel Receptionist

1 week ago

Sligo, Sligo, Ireland The Address Sligo Full time
About the Role

We are seeking a highly motivated and organized Front Office Assistant to join our team at The Address Sligo. As a key member of our front desk team, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our hotel's reception services.

Your primary responsibilities will include:

  • Delivering warm and welcoming greetings to guests and checking them into their rooms;
  • Managing the efficient allocation of rooms and ensuring accurate record-keeping;
  • Handling guest requests and queries in a professional and timely manner;
  • Coordinating with other departments to resolve any issues or concerns;
  • Maintaining a high level of knowledge about hotel facilities, services, and local attractions;
  • Providing feedback and suggestions for improving our services and operations;
  • Participating in training sessions and meetings to stay up-to-date on company policies and procedures;
  • Collaborating with colleagues to achieve team goals and objectives;
  • Ensuring the security of cash and valuable items during your shift;
  • Carrying out daily tasks and duties as assigned by your supervisor;
  • Developing strong relationships with colleagues and guests alike;
  • Continuously looking for ways to improve our services and exceed guest expectations;
  • Embracing a culture of excellence and striving for perfection in everything we do.

As a Front Office Assistant, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment that values teamwork, innovation, and customer satisfaction.

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