European Outdoor Accommodation Expert
7 days ago
About European Camping Group
We are a leading outdoor accommodation provider in Europe, operating over 400 campsites across the continent. Our team is passionate about delivering exceptional customer experiences and providing high-quality services to our guests.
The Role
We are seeking a Holiday Representative to join our team at one of our campsites. As a key member of our team, you will be responsible for providing excellent customer service, maintaining clean and fully equipped accommodations, and acting as the primary point of contact for guest inquiries and needs.
Key Responsibilities
- Ensure that guest accommodations are safe, functional, and fully equipped.
- Respond promptly and efficiently to guest questions and needs, always with a friendly attitude.
- Provide detailed information to guests about local area attractions, campsite facilities, and services.
- Clean accommodations both internally and externally at the start of the season and after each guest departure.
- Facilitate smooth guest check-in and check-out processes.
- Handle night calls on a rotational basis, assisting guests with urgent needs.
What We Offer
- Fixed-term contracts lasting 2 to 9 months.
- Comprehensive training to ensure success in your role.
- On-site accommodation provided.
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