Claims Service Specialist
5 days ago
About Us
">Allianz Popular Sl. is one of the most trusted insurance and asset management companies in the world.
We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
Our company culture values diversity, inclusivity, and teamwork, creating a positive and empowering work environment for all employees.
Job Description
">We are looking for a Claims Handler to join our First Notification of Loss Team, responsible for ensuring our policyholders receive best-in-class advice and outstanding customer service.
This role requires a positive mindset, excellent communication skills, and a willingness to learn and develop your skills.
You will be part of a specialist team of claims handlers who will support you in achieving your goals and developing your expertise.
Responsibilities
">- ">
- Taking a high volume of inbound calls from customers regarding new claims from first notification.">
- Processing new claims, ensuring information is logged accurately and in full.">
- Providing a positive and reliable claims service to our customers, ensuring their cases and individual queries are dealt with efficiently and with empathy.">
- Updating claims records with relevant documents and supporting the motor damage team with handling tasks, transactions, and decisions.">
About You
">To succeed in this role, you will need:
- ">
- A minimum of 1 year's experience in a Sales/Customer-facing role.">
- A relevant third-level qualification.">
- Excellent communication skills.">
- A positive mindset and a willingness to learn and develop your skills.">
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