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Global Customer Experience Specialist

2 weeks ago


Limerick, Limerick, Ireland beBeeCustomerService Full time
Job Description

We are seeking a highly skilled and dedicated customer service professional to join our team. As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently.

This role requires a proactive mindset, excellent communication skills, and a passion for delivering results. You will have the opportunity to work in a dynamic, fast-paced environment where performance is celebrated and rewarded.

The ideal candidate will be able to handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency. They will also be responsible for identifying customer needs and providing immediate solutions while educating customers to navigate and self-serve when possible.