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Data Center Automation Specialist
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Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Job Description
The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. Our mission is to safely provide our customers with the unmatched reliability, security, and performance that AWS is known for. As a key member of this team, you will be responsible for deploying data center controls, managing vendors, and ensuring minimal defects at the point of Power and Facilities Hand-Off (PFHO). You will also collaborate with cross-functional teams to deliver critical projects and resolve tasks within predefined Service Level Agreements (SLAs).
Key Responsibilities
- Deploy data center controls on time, managing vendors to ensure minimal defects at PFHO.
- Deliery of critical projects to upgrade data center automation.
- Service and support provided to partner teams, providing diagnosis and resolution of Loss of Visibility (LOV), Loss of Resilience (LOR), Large Scale Event (LSE), Critical Scale Event (CSE), and other operations impacting events.
- Resolution of tasks within predefined SLAs.
