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IT Service Delivery Lead

2 weeks ago


Dublin, Dublin City, Ireland beBeeService Full time

Job Title: IT Service Delivery Lead

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Company Overview:

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We are seeking an experienced IT Service Delivery Lead to join our team. The successful candidate will be responsible for leading a team of analysts and developers to provide Application Support Services across multiple service delivery platforms.

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About the Role:

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The IT Service Delivery Lead will design and implement an IT Service that meets the needs of multi-client/multi-platform operations. This includes ensuring Service Improvement Plans (SIPs) are utilized, identifying and prioritizing key deliverables, and managing costs, resources, and delivery schedules.

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Key Responsibilities:

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  • Design and implement an IT Service fit for purpose">
  • Ensure Service Improvement Plans (SIPs) are utilized">
  • Manage costs, resources, and delivery schedules">
  • Lead a team of analysts and developers to provide Application Support Services">
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Requirements:

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To be successful in this role, you will require:

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  • Experience managing Application Support teams">
  • Experience working in a client-facing role">
  • Knowledge of Software Architecture">
  • Knowledge of standard IT Practices">
  • Previous experience working in financial services industry would be beneficial">
  • Knowledge of Life Assurance industry would be beneficial">
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What We Offer:

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We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

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About Us:

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We are a leading provider of IT services and solutions. Our team is dedicated to delivering high-quality services that meet the needs of our clients.