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IT Service Delivery Lead
2 weeks ago
Job Title: IT Service Delivery Lead
">Company Overview:
">We are seeking an experienced IT Service Delivery Lead to join our team. The successful candidate will be responsible for leading a team of analysts and developers to provide Application Support Services across multiple service delivery platforms.
">About the Role:
">The IT Service Delivery Lead will design and implement an IT Service that meets the needs of multi-client/multi-platform operations. This includes ensuring Service Improvement Plans (SIPs) are utilized, identifying and prioritizing key deliverables, and managing costs, resources, and delivery schedules.
">Key Responsibilities:
">- Design and implement an IT Service fit for purpose">
- Ensure Service Improvement Plans (SIPs) are utilized">
- Manage costs, resources, and delivery schedules">
- Lead a team of analysts and developers to provide Application Support Services">
Requirements:
">To be successful in this role, you will require:
">- Experience managing Application Support teams">
- Experience working in a client-facing role">
- Knowledge of Software Architecture">
- Knowledge of standard IT Practices">
- Previous experience working in financial services industry would be beneficial">
- Knowledge of Life Assurance industry would be beneficial">
What We Offer:
">We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
">About Us:
">We are a leading provider of IT services and solutions. Our team is dedicated to delivering high-quality services that meet the needs of our clients.