Healthcare Product Specialist

2 weeks ago


Kilkenny, Kilkenny, Ireland Unipharmedtech Full time

We are passionate about delivering excellent customer service and providing expert medical care and advice to our customers. As a Healthcare Product Specialist, you will play a key role in achieving this goal.

About the Role:

  • To provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
  • To maintain the standard of category management and merchandising within the Pharmacy as directed by the Managing Pharmacist.
  • To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
  • To work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation.

Key Responsibilities:

  • Providing product information and advice to customers across all product ranges in the Pharmacy.
  • Maintaining good stock control, including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct.
  • Delivering professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
  • Working effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation.

Requirements:

  • 1 year experience in Pharmacy/Retail/Hospitality is preferable.
  • Cashier experience an advantage.
  • Excellent communication skills, both written and verbal.
  • Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.


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