Senior Data Systems Analyst

At Eli Lilly, we foster innovation and collaboration to make life better for people worldwide.

The organization is a global healthcare leader headquartered in Indianapolis. Our employees around the globe work together to discover and bring life-changing medicines to those who need them. We improve the understanding and management of diseases and give back to our communities through philanthropy and volunteerism. We prioritize our work with dedication and put people first.

Eli Lilly Cork consists of a talented team of over 2000 employees from diverse backgrounds across 60 nationalities. They deliver innovative solutions that add value across various functions including Finance, Information Technology, Medical, Clinical Trials, and more. Eli Lilly Cork offers a premium workspace on its campus in Little Island, complete with flexible hybrid working options, healthcare, pension, and life assurance benefits. Additionally, it provides subsidised canteen, onsite gym, travel subsidies, and on-site parking. In-house People Development services, Educational Assistance, and wellbeing initiatives are just some of the holistic benefits that enhance the career experience for colleagues.

Our commitment to diversity, equity, and inclusion (DEI) ensures inclusivity for all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities, and gender. We partner with Access Lilly to make our physical and digital environment accessible and inclusive for everyone. Together, they promote awareness to create a disability confident culture within Eli Lilly Cork and beyond.

Key Responsibilities:

• Develop a strong knowledge of systems used across clinical trials and maintain this expertise.
• Utilize business process understanding, development, and support skills to manage CDDA business systems.
• Provide technical knowledge and assist with system support, maintenance, and deployment activities.
• Offer timely installation of new releases and patches by providing technical expertise and associated training.
• Resolve system issues promptly to ensure continued access and apply root cause analysis as needed.
• Support system users with queries and incidents according to agreed Service Level Agreements.
• Identify system risks and raise concerns appropriately.
• Apply knowledge and experience to continuously improve functionality and efficiency.
• Collaborate across functions, geographies, and vendor staff as required.
• Understand and respond to customer feedback on systems.
• Manage user access to relevant systems ensuring that users meet the access requirements.
• Support system testing as needed.
• Assist internal audits and external inspections as required.
• Develop and support user training, including job aids, FAQs, knowledge base, etc.
• Complete data movement activities and associated quality checks.
• Develop and maintain metrics as necessary.

Basic Requirements:

• Bachelor's degree preferably in Computer Science or IT, or equivalent work experience.
• Applied experience in medical, quality, clinical drug development, or clinical information flow is preferred.
• Excellent oral and written communication skills; able to communicate clearly and succinctly with team members and leadership.
• Strong problem-solving skills; able to anticipate and recognize problems, diagnose root causes, and take corrective action to prevent recurrence within the team.
• Excellent self-management and organizational skills; able to manage workload, set personal priorities, and adjust as needed.
• Flexibility to adjust quickly and effectively to frequent change and altered priorities.

Other Information/Additional Preferences:

• Advanced degree in a relevant field.
• Experience in clinical development data systems as well as current and evolving technologies to support clinical development.
• Knowledge and/or experience in project management of data migration and reporting.
• Good interpersonal and leadership skills.
• Demonstrated strength in logical thought and critical thinking.
• Ability and experience in building consensus and resolving conflict to drive progress.
• Flexibility in approach and/or high learning agility.
• Ability to adapt to unexpected business opportunities while also being a catalyst for positive change.
• Knowledge of regulatory and quality requirements governing clinical data development.
• Exceptional customer focus.
• Strong collaboration and teamwork skills.
• Limited Travel 10%

At Lilly, we strive to help individuals with disabilities engage actively in the workforce, ensuring equal opportunities during the hiring process. If you require accommodation, please submit an application assistance request form for further assistance.

Lilly does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.