Medical Device Complaints Specialist

7 days ago


Limerick, Limerick, Ireland Cook Medical Full time
Job Description

Cook Medical is seeking a highly skilled Medical Device Complaints Specialist to join our Quality Engineering team. The ideal candidate will have a strong background in quality assurance and be able to investigate customer complaints effectively.

Responsibilities
- Conduct thorough investigations of customer complaints for Cook Medical manufactured products
- Ensure that all complaints are properly investigated in accordance with FDA/ISO requirements
- Liaise with engineering and other in-house groups to determine root cause and solve issues

Requirements
- Third-level qualification in Science, Engineering, or relevant technical discipline
- Minimum 1 year experience working with ISO13485, ISO14971, and the Medical Device Directive
- Excellent communication and interpersonal skills

Why Choose Cook Medical?
- Join a leading medical device company with a strong commitment to quality and innovation
- Work in a dynamic and supportive environment with opportunities for professional growth

What We Offer
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and innovative work environment


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