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Customer Experience Specialist

1 week ago

Dublin, Dublin City, Ireland TTEC Full time

We're looking for a skilled Customer Experience Specialist to join our team in Bulgaria. As a Technical Support Specialist - French-English, you'll play a vital role in creating and delivering exceptional customer experiences.

Your day will be filled with troubleshooting customer issues, resolving problems, and collaborating with internal teams to ensure seamless service delivery. You'll bring your passion for technology and helping others to the forefront, making a real difference in our customers' lives.

To succeed in this role, you'll need 6 months of technical support experience, basic knowledge of computer software or hardware, and excellent written and verbal communication skills in French-English.

We offer a supportive leadership environment, diverse community, and career growth opportunities. Our goal is to empower you to become a subject matter expert in your field, providing the highest level of technical service support possible.