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Hotel Front Desk Manager
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The Hotel Front Desk Manager is responsible for overseeing the front desk operations during nighttime hours. Key responsibilities include managing check-ins, check-outs, and guest inquiries; handling guest complaints and resolving issues promptly; and monitoring late arrivals and early departures.
Key Responsibilities- Manage front desk operations, including check-ins, check-outs, and guest inquiries.
- Handle guest complaints and resolve issues in a timely and professional manner.
- Ensure the smooth operation of nighttime activities, including security and maintenance tasks.
- High school diploma or equivalent required.
- 1-2 years of experience in a similar role.
- Ability to work a flexible schedule, including nights and weekends.