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Hotel Operations Manager

2 weeks ago

Dublin, Dublin City, Ireland The Gibson Hotel Full time

About Our Culture:

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Dalata Hotel Group is Ireland's largest hotel group, offering a range of exciting positions. As we continue to grow and expand in Ireland and the UK, it's essential to have the right team alongside us. In the near future, we'll be opening new hotels, creating numerous jobs and investing in the Irish and UK economy.

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We lead through our Dalata values: Our People, Our Fairness, Our Service and Our Individuality. If you have the right attitude and energy, you'll have great opportunities to progress within the group. Our company offers a supportive environment where you can develop your talent, be recognised and rewarded for your commitment, and pursue a fulfilling career. We also provide unique training programmes to aid your professional and personal development.

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Job Description:

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The Duty Manager will oversee the running of key functions in the hotel, supporting the General Manager and Deputy General Manager. Key duties include overseeing operations, ensuring quality and standards are met consistently, anticipating guest needs, and proactively managing their expectations. The successful candidate will assist with the management of the hotel's daily operations, ensuring exceptional guest service from each department.

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Requirements:

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  • Previous experience within the hotel or hospitality industry">
  • Excellent customer service skills">
  • A passion for their role within the department">
  • A mature and pleasant manner for dealing with customers and team members alike">
  • Capability of excellent upselling all areas of the hotel, and other hotels in the group">
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About Us:

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The Gibson Hotel is a fantastic place to work, with a dynamic team and a commitment to excellence. We pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.