Client Solutions Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeSolution Full time €50,000 - €66,000
Job Summary

This is an exciting opportunity to work in the Client Solutions team as a Solutions Analyst.

You will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities.

You will be responsible for Project Managing new and incremental deals, gaining exposure to various products, and identifying opportunities for continual improvements within client onboarding.

  • Provide a high-quality Implementation client experience
  • Take ownership of the implementation of deals from start to completion
  • Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology)
  • Act as the face to the client, agreeing structure, requirements and operating models, meeting regularly and providing updates and handling client concerns.
  • Partner with sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required.
  • Communicate clearly and effectively with senior sponsors and other key stakeholders
  • Manage project progress by use of project plans, issues logs and status reports
  • Identify and manage the escalation and resolution of issues and risks, sustaining project direction
  • Ensure new business transitions seamlessly into BAU with zero issues
  • Identify process improvements with subsequent ownership of improvement execution
  • Ensure product and regulatory knowledge is current.
Requirements

To succeed in this role, you should possess:

  • A self-starting attitude with the ability to work in a pressurized environment
  • Highly structured and methodical execution skills
  • Clear, articulate and concise verbal and written communication skills
  • The ability to multi-task and prioritize workloads, strong time-management skills
  • The ability to understand and resolve or escalate issues quickly
  • Good knowledge of Microsoft Office Applications
Preferred Qualifications

Prior experience in project management, client-facing roles, or knowledge of Fund Services Products would be beneficial but not essential.

About Us

We are a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals and institutional investors.

We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

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