IT Infrastructure Specialist

4 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

TN Ireland is seeking an IT Infrastructure Specialist for an exciting role in Wicklow.

The successful candidate will join an existing team to provide 3rd level helpdesk support in areas of project delivery, server administration, incident resolution and general infrastructure support.

This is an onsite contract role with potential for long-term extension and or permanency.

Responsibilities:

  • Assists in infrastructure projects that may include network and server upgrades.
  • Installs, configures & manages GxP specialized PCs and related software applications.
  • Contact vendors and contractors as needed.
  • Trains users on IT Systems and Policies.
  • Responds to, escalates/reassigns, and closes helpdesk tickets.
  • Responsible for producing and updating all relevant infrastructure documentation.
  • Monitors Network Faults.
  • Ensures effective management and monitoring of the Virtual environment, including the SAN and other storage.
  • Installs and maintains new PCs, laptops and mobile devices.

Requirements:

  • Experience supporting Office 365 users.
  • Backups / Disaster Recovery (e.g. Veeam, Veritas).
  • VMware (i.e. vSphere / vSAN) is desirable.
  • Knowledge of Networking & Firewalls.


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