Operations Specialist

7 days ago


Dublin, Dublin City, Ireland Crédit Agricole Group Full time

We are seeking an Operations Specialist to join our Italian Contact Centre team. As an Operations Specialist, you will play a critical role in delivering exceptional customer service and support to our clients.

Key responsibilities include responding to customer inquiries, resolving issues, and escalating concerns as needed. You will also be responsible for performing outbound calls to customers and business partners, maintaining accurate records, and ensuring compliance with established procedures.

A successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.

This role requires strong analytical and problem-solving skills, with the ability to work in a dynamic and fast-paced environment. If you're a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.



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