Dispute Resolution Professional

1 week ago


Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time
Key Responsibilities
  1. Prioritize workload to adhere to strict FSPO deadlines in conjunction with the complaints policies and legal requirements.
  2. Proactively engage with different departments within IBIE to thoroughly investigate complaints, identify root causes of any issues, and implement appropriate resolutions where necessary.
  3. Deliver high-quality work with great attention to detail.
  4. Become a client advocate, fulfilling a level of satisfaction with client service received.


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