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Technical Solutions Architect

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

Key Responsibilities

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The role of a Success Architect - Sales Cloud involves driving customer success and long-term solutions for customers. This includes:

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  • Partnering with strategic and high-priority customers to assess their Sales Cloud implementations and deliver expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.">
  • Providing proactive and reactive guidance on architecture, technology strategy, thought leadership, and product standard methodologies as a trusted Sales Cloud SME within the broader Success Architect organization.">
  • Simplifying complex technical concepts for diverse audiences, positioning yourself as a trusted advisor in key business and technology discussions.">
  • Identifying capability gaps and designing inefficiencies, recommending product enhancements or creative custom solutions that drive customer success and long-term adoption.">
  • Leveraging and tailoring Success Architect playbooks to meet the unique challenges and opportunities of Sales Cloud customers.">
  • Fostering connections that drive customer success, product improvement, and overall business growth through collaboration with internal and external partners.">
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Requirements

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  • Solution Design & Architecture: Demonstrated ability in software, system, or enterprise architecture.">
  • Expertise in Salesforce products, platform capabilities, technical governance, and standard methodologies.">
  • Experience with large-scale, sophisticated implementations.">
  • Strong knowledge of enterprise application integration.">
  • High proficiency in English.">
  • Certifications: Salesforce Admin, Salesforce Advanced Admin, Sales Cloud Consultant (Desired: Platform App Builder, Platform Developer 1, Certified Architect Credentials).">