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Service Operations Coordinator

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time
Account Management

As a Service Account Manager, you will be responsible for managing and growing customer relationships.

Key responsibilities include:

  • Providing exceptional customer service and support.
  • Coordinating service operations and promoting service solutions.
  • Negotiating service agreements and managing SLAs.
  • Escalating client concerns and providing feedback to product management.

The ideal candidate will have a qualification in a technical field or possess equivalent experience.