Customer Service Professional

6 days ago


Dublin, Dublin City, Ireland The Wright Group Full time

The Wright Group's award-winning F&B hospitality portfolio offers unique 'out-of-the-box' brands for life's celebrations and important moments.

Our venues cater to people seeking connection, entertainment, and a sense of belonging.

Established in 1996, we now employ over 700 staff across 24+ restaurants, bars, food halls, cafes, event spaces, and convenience retail outlets.

We aim to convey our passion for quality products and services while delivering exceptional customer experiences.

Our vision is to provide customer satisfaction, prompt and responsive service with integrity, simplicity, and a passion for excellence, exceeding customer expectations.

We value disrupting norms through creative thinking, delivering new concepts and experiences with passion and consistency, and striving to be better than the competition while listening to colleague feedback.

We are looking for a skilled Bartender to join our team in Dublin Airport's Terminal 1.

This is a dynamic role requiring strong communication skills, the ability to multitask in a fast-paced environment, flexibility regarding hours, and a good command of the English language.

You will be expected to maintain a positive, friendly, and professional attitude towards both customers and colleagues.

Responsibilities include:

  • Providing excellent customer service
  • Acknowledging and warmly welcoming guests
  • Maintaining product knowledge, including menus, wines, hot and cold beverages, gelato, and promotional products
  • Ensuring the bar area is properly prepared and set up prior to and after service
  • Participating in internal training programs
  • Cash handling procedures according to Company policy

We offer:

  • Competitive salary
  • Meals on duty
  • Internal and external training and development opportunities
  • Discounts in sister properties
  • Employee Recognition Awards
  • Discounted airport shopping

Garda Vetting is required for employment.



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