National Screening Service Manager

3 days ago


County Dublin, Ireland The National Screening Service Full time

In this role, you will be responsible for managing a team and providing administrative expertise to support the Complaints & Feedback function within the Client Services department at the National Screening Service.

The post holder will work closely with the GVIII Senior Complaints Manager and senior team to achieve the aims of the Complaints & Feedback function.

Responsibilities:

  • Lead and participate in work streams as assigned.
  • Provide complaints management advice and support to NSS programs.
  • Develop business and support plans for ongoing service developments or reconfiguration using project management tools.
  • Develop operational policies and support the Grade VIII and General Manager in executing all administrative, managerial, and executive duties necessary to support and develop the strategic service unit.
  • Monitor and report on team progress and status, developing reports as required.


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