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Ecommerce Product Development Manager
2 weeks ago
This is a unique opportunity to lead a squad and develop the end-to-end digital experience for millions of users who interact with our online sales flows.
- Develop and maintain the roadmap for new features and optimisations, backed by customer insight and data-informed decision making, to drive conversion across key mobile sales journeys.
- Collaborate with marketing, brand, developers and UX to build an unequalled user experience for online sales journeys.
- Use data to drive insights and decisions that increase funnel conversion and prioritise the product backlog ensuring work focuses on maximum value aligned to company strategy.
- Support Product Owners with merchandising and sales promotions on the website.
- Monitor and analyse customer behaviour and journey performance after every release, running A/B tests or other conversion focused measurement frameworks to improve step and full funnel conversion rates.
- Work with digital support and vendor teams to raise and manage issues in the online sales flows that impact conversion.
- Engage with a broad range of stakeholders to balance business goals and customer needs and drive a digital first mindset and way of working.
About the role:
- Experience as Mobile eCommerce Product Owner managing and prioritising a backlog.
- Or experience in UX, design or development and looking for a move into product ownership.
- Experience writing user stories with actionable acceptance criteria.
- An understanding of levers available to drive conversion and volume in an online sale journey.
- Strong interpersonal, collaboration and communications skills with the ability to influence stakeholders.
- Experience working in agile methodologies.
- Experience with Jira, Adobe Analytics, MicroStrategy, Content Management System/website management; proficient in Microsoft 365 Suite particularly Excel, PowerPoint, Teams.
We offer:
- Competitive salary.
- Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance.
- Generous employer pension contribution.
- Free phone bill – when you join the team, your phone bill is on us; you will also receive mobile phone purchasing discounts.
- Learning and development – extensive training to progress in your career and Vodafone University for skill development.
- Exclusive family and friends discounts on products.
- 23 days annual leave and charity days off plus a dedicated day off for your birthday.
- Access to our Wellness centre including free gym access and health and wellness practitioners.
Our equality and inclusion policy:
We want you to bring your whole self to work and we enable this with progressive workplace policies. We are proud supporters of the LGBTQ+ community and committed to equal opportunities for all employees.
