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Head of Department
2 weeks ago
About Us
River Island is a fashion retailer that offers a wide range of clothing and accessories for men and women. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.
Our Team
We have a talented team of professionals who are passionate about fashion and customer service. As a Team Leader, you will be part of a dynamic and supportive team that is dedicated to achieving excellence in all aspects of our business.
Job Description
This is an exciting opportunity to join our retail team as a Team Leader. You will be responsible for leading a team of sales associates, providing excellent customer service, and ensuring the store operates efficiently.
Your Key Responsibilities
- Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service
- Ensure the store is maintained to a high standard, including visual merchandising and housekeeping
- Monitor and report on sales performance, stock levels, and other key metrics
- Develop and implement strategies to improve sales and customer engagement
- Collaborate with the wider retail team to achieve business objectives
Requirements
To be successful in this role, you will need:
- A minimum of 2 years' experience in a retail management role
- Excellent leadership and communication skills
- Ability to work flexibly, including evenings and weekends
- Strong analytical and problem-solving skills
- Knowledge of retail operations and procedures
What We Offer
We offer a competitive salary, benefits package, and opportunities for career development. If you are a motivated and ambitious individual who is passionate about retail, we would love to hear from you.