Technical Ambassador for Cloud Services

6 days ago


Dublin, Dublin City, Ireland Amazon Full time

We are seeking a highly skilled Technical Ambassador for Cloud Services

to join our AWS Global Support team.

As a Technical Ambassador, your primary responsibility will be to communicate effectively with customers, understanding their needs and concerns.

You will be working closely with internal teams to develop new skills and competencies, ensuring our services meet the highest standards.

Key aspects of this role include solving complex customer cases, applying advanced troubleshooting techniques, and driving initiatives that enhance support-related processes.

We are looking for individuals with a strong background in software development and technical support experience, particularly in cloud computing concepts and containerization.

Besides the required qualifications, preferred candidates should have knowledge or experience with application deployment pipelines, Docker, and Kubernetes.



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