Business Analysis and Implementation Expert

6 days ago


Dublin, Dublin City, Ireland Mercury Engineering Full time

**Role Responsibilities**

As a Business Analysis and Implementation Expert at MERCUFY Engineering, your key responsibilities will include:

  • Evaluating business requirements and selecting appropriate solutions to address those needs.
  • Participating in end-to-end solution implementation, ensuring seamless integration with existing systems.
  • Facilitating business change, improvement, and efficiency by resolving issues and customer requests across multiple platforms.
  • Managing incoming requests and incidents from the business via the team's ticketing system.
  • Conducting initial troubleshooting and resolving issues where possible, or escalating to Business Analyst if necessary.

Additionally, you will support the process of business change, improvement, and efficiency by working with business leaders, process owners, and relevant stakeholders to understand business requirements.



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