Regulatory Specialist for Online Platforms

4 days ago


Dublin, Dublin City, Ireland B&Q Limited Full time
Job Description

This is an exciting opportunity to join our team as a Regulatory Specialist for Online Platforms.

As a Regulatory Specialist, you will be responsible for ensuring that products listed on the B&Q marketplace are compliant with regulatory and contractual requirements.

This involves working closely with stakeholders to ensure that B&Q meets its legal obligations as an online marketplace.

Key Responsibilities
  1. Regulatory Compliance: Oversee compliance with regulatory and contractual requirements for selected product categories.
  2. Relationship Building: Establish strong working relationships with the wider marketplace team across the Group.
  3. Post-Live Monitoring: Monitor live marketplace listings, removing products as needed. Clearly explain decisions to non-technical stakeholders.
  4. Process Improvement: Actively contribute to enhancing documented processes and procedures.
  5. Investigations and Compliance: Investigate issues arising from customer complaints, reviews, and interactions with verified sellers. Assess technical information and take appropriate action. Ensure ongoing compliance with regulatory obligations in various territories.
  6. Corrective Actions and Support: Assist with corrective actions and follow up to ensure implementation.
  7. Legal Compliance Support: Collaborate with the Legal Compliance Manager on ad-hoc matters.
Requirements
  • Proven experience in a product compliance role with a broad understanding of consumer-focused legislation.
  • Ability to manage a wide and varied caseload.
  • Comfortable with shifting priorities in a fast-moving environment.
  • Strong interpersonal skills – ability to work successfully with both internal and external stakeholders.
  • Good IT skills, particularly the MS Office suite.
  • Competent in dealing with incidents in a timely manner taking a measured and proportionate approach, based on agreed policies and procedures.
  • Confident in using experience and knowledge to influence others.
  • Self-motivated and capable of working independently.
Benefits

As a valued member of the team, you will have access to a range of benefits, including a competitive salary, bonus, pension scheme, ShareSave options, 6.6 weeks' holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.



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