Regulatory Specialist for Online Platforms
4 days ago
This is an exciting opportunity to join our team as a Regulatory Specialist for Online Platforms.
As a Regulatory Specialist, you will be responsible for ensuring that products listed on the B&Q marketplace are compliant with regulatory and contractual requirements.
This involves working closely with stakeholders to ensure that B&Q meets its legal obligations as an online marketplace.
Key Responsibilities- Regulatory Compliance: Oversee compliance with regulatory and contractual requirements for selected product categories.
- Relationship Building: Establish strong working relationships with the wider marketplace team across the Group.
- Post-Live Monitoring: Monitor live marketplace listings, removing products as needed. Clearly explain decisions to non-technical stakeholders.
- Process Improvement: Actively contribute to enhancing documented processes and procedures.
- Investigations and Compliance: Investigate issues arising from customer complaints, reviews, and interactions with verified sellers. Assess technical information and take appropriate action. Ensure ongoing compliance with regulatory obligations in various territories.
- Corrective Actions and Support: Assist with corrective actions and follow up to ensure implementation.
- Legal Compliance Support: Collaborate with the Legal Compliance Manager on ad-hoc matters.
- Proven experience in a product compliance role with a broad understanding of consumer-focused legislation.
- Ability to manage a wide and varied caseload.
- Comfortable with shifting priorities in a fast-moving environment.
- Strong interpersonal skills – ability to work successfully with both internal and external stakeholders.
- Good IT skills, particularly the MS Office suite.
- Competent in dealing with incidents in a timely manner taking a measured and proportionate approach, based on agreed policies and procedures.
- Confident in using experience and knowledge to influence others.
- Self-motivated and capable of working independently.
As a valued member of the team, you will have access to a range of benefits, including a competitive salary, bonus, pension scheme, ShareSave options, 6.6 weeks' holiday, payroll giving, Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.
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