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Smart Customer Service Manager
1 week ago
We are seeking an experienced Service Excellence Leader to join our team in Dublin, Ireland. As a key member of our Customer Service department, you will be responsible for leading and developing a high-performing team that consistently delivers exceptional customer experiences.
Your primary focus will be on driving continuous improvement initiatives within the team, identifying areas for process optimization, and implementing changes to enhance customer satisfaction.
In this role, you will work closely with cross-functional teams to develop and implement strategies that promote operational excellence and customer-centricity.
The ideal candidate will have a proven track record of delivering results-driven initiatives, excellent communication and interpersonal skills, and a deep understanding of customer service principles.
As a Service Excellence Leader at Solventum, you will have the opportunity to make a significant impact on our customers' lives by delivering exceptional service experiences.
